Shipping & Delivery Policy

At Bharggo Ffashion India Pvt. Ltd., we want your order to reach you safely and on time. This policy explains how we process, ship, and deliver orders placed through our website.

1. Order Processing

We start processing your order after payment confirmation:

• Orders are usually processed within 1–3 Business Days.
• Orders placed on Sundays or public holidays are processed on the next Business Day.
• Processing may take longer during sales, festivals, or periods of high order volume.
• You will receive a shipping confirmation once your order has been shipped.

2. Delivery Time

Delivery time depends on your location and courier availability. The following are general delivery estimates:

• Metro cities: 2–5 Business Days.
• Other cities and towns: 3–7 Business Days.
• Remote locations: 5–10 Business Days.

These timelines are estimates. Courier delays, weather conditions, public holidays, transportation issues, or other events outside our control may affect delivery.

3. Shipping Charges

Any applicable shipping charges will be displayed during checkout before you complete your order.

We may offer free shipping during selected promotions or for orders that meet specific eligibility requirements.

4. Order Tracking

Once your order has been shipped, we will share the tracking details using the contact information provided during checkout.

You can use the tracking number to check your shipment status with the assigned courier partner.

5. Delivery Address

Please check your delivery address, phone number, and other contact details before placing your order.

• Incorrect or incomplete address details may cause delivery delays or failure.
• Please contact our support team as soon as possible if you need to correct your address.
• Address changes may not be possible after the order has been shipped.

6. Failed Delivery

A delivery may fail if the recipient is unavailable, the address is incorrect, the phone number is unreachable, or the shipment is refused.

The courier partner may make additional delivery attempts before returning the shipment to us. Additional shipping charges may apply if you request the order to be shipped again.

7. Damaged or Tampered Package

Please check the package when you receive your order. If the package appears damaged or tampered with, take photographs before opening it and contact our customer support team promptly.

For damaged, defective, incorrect, or missing products, please refer to our Return & Exchange Policy.

8. Business Days

For this policy, Business Day means Monday through Saturday, excluding public holidays.

9. Interpretation and Definitions

• Company, We, Us, or Our: Refers to Bharggo Ffashion India Pvt. Ltd., the owner and operator of this website.
• Customer, You, or Your: Refers to the person placing an order through our website.
• Order: Means a confirmed purchase of one or more products.
• Business Day: Means Monday through Saturday, excluding public holidays.
• Delivery Address: Means the shipping address provided by you during checkout.
• Courier Partner: Means the third-party logistics provider responsible for transporting and delivering your order.
• Shipping: Means the process of transporting your order from our facility to the Delivery Address.

10. Contact Us

If you need help with your shipment or delivery, please contact our support team at support@bharggo.com.