Refund Policy

At Bharggo Ffashion India Pvt. Ltd., we want you to have a clear understanding of how refunds work. This policy explains when a refund applies, how we process approved refunds, and when you should expect the amount to reach you.

1. Refund Eligibility

A refund may apply in the following situations:

• A returned product meets the conditions stated in our Return & Exchange Policy.
• We approve a return because the product is damaged, defective, incorrect, or incomplete.
• An eligible order is cancelled before shipment.
• We are unable to fulfil an order after payment has been received.

Refund eligibility depends on the reason for the request and the applicable policy.

2. Refund Process

Once we receive and inspect a returned product, our team will review the request.

If the refund is approved:

• We will process the refund using the original payment method where possible.
• For Cash on Delivery orders, we may request bank account details or use another approved refund method.
• The refund amount will depend on the approved return or cancellation.
• Applicable shipping or other charges may be deducted where stated in our policies.

3. Refund Timeline

Approved refunds are generally processed within 5–10 Business Days after the return has been received and approved.

Your bank, card issuer, payment gateway, or other payment provider may take additional time to credit the amount to your account.

4. Partial Refunds

A partial refund may apply in certain situations, including:

• Only part of an order qualifies for a refund.
• Certain charges are non-refundable.
• A product does not meet all return conditions, but we approve a partial refund as an exception.

We will inform you of the applicable refund amount before processing the refund.

5. Non-Refundable Amounts

Unless stated otherwise, the following charges may not qualify for a refund:

• Shipping charges already incurred.
• Charges related to special services or customization.
• Products that do not meet our return eligibility requirements.
• Orders where the return request has been declined.

6. Failed or Delayed Refunds

If you have not received an approved refund within the expected timeframe, please first check your bank or payment account.

If the amount still does not appear, contact our support team with your order number and refund details. We will review the transaction and assist you.

7. Interpretation and Definitions

• Company, We, Us, or Our: Refers to Bharggo Ffashion India Pvt. Ltd., the owner and operator of this website.
• Customer, You, or Your: Refers to the person who placed an order through our website.
• Refund: Means the approved amount returned to the Customer for an eligible order, return, or cancellation.
• Business Day: Means Monday through Saturday, excluding public holidays.
• Original Payment Method: Means the payment method used by the Customer when placing the order.

8. Policy Updates

Bharggo Ffashion India Pvt. Ltd. reserves the right to update this policy when required. Any changes will be published on our website.

9. Contact Us

For questions about refunds or refund status, please contact our support team at support@bharggo.com.