Cancellation Policy

At Bharggo Ffashion India Pvt. Ltd., we understand that you may need to cancel an order after placing it. This policy explains when you can request a cancellation and how we handle eligible cancellation requests.

1. Order Cancellation

You may request cancellation of your order before the order is shipped.

  • Cancellation requests should be submitted as soon as possible after placing the order.
  • Orders that have already been shipped cannot usually be cancelled.
  • Once a shipment has been handed over to our courier partner, cancellation may no longer be available.
  • To request a cancellation, contact our support team with your order number and registered contact details.

2. Cancellation After Shipment

If your order has already been shipped, you should not request cancellation through the normal cancellation process.

If the order qualifies for a return, you may receive the product and submit a return request according to our Return & Exchange Policy.

Any applicable refund will be handled according to our Refund Policy.

3. Cancellation by Bharggo Ffashion

We reserve the right to cancel an order in certain situations, including:

  • The product is unavailable or out of stock.
  • We identify an error in the product information or pricing.
  • The delivery address cannot be verified or serviced.
  • Payment confirmation is not received.
  • We identify a suspected fraudulent or unauthorized transaction.
  • Circumstances outside our control prevent us from fulfilling the order.

If we cancel an order after receiving payment, we will process the eligible refund according to our Refund Policy.

4. Cancellation Refund

For an approved cancellation before shipment:

  • Prepaid orders are generally refunded through the original payment method.
  • Cash on Delivery orders normally do not require a refund if no payment has been collected.
  • Refund processing times follow our Refund Policy.
  • Any non-refundable charges, where applicable, will be handled according to the relevant policy.

5. Important Notes

  • Cancellation is not guaranteed once order processing has started.
  • A cancellation request does not confirm cancellation until our support team confirms it.
  • You should keep your order number available when contacting us.
  • Promotional or special orders may have additional cancellation conditions.

6. Interpretation and Definitions

  • Company, We, Us, or Our: Refers to Bharggo Ffashion India Pvt. Ltd., the owner and operator of this website.
  • Customer, You, or Your: Refers to the person who placed an order through our website.
  • Order: Means a confirmed purchase of one or more products.
  • Cancellation: Means a request to stop an eligible order before shipment.
  • Shipped: Means an order handed over to the courier partner for delivery.
  • Business Day: Means Monday through Saturday, excluding public holidays.

7. Policy Updates

Bharggo Ffashion India Pvt. Ltd. reserves the right to update this policy when required. Any changes will be published on our website.

8. Contact Us

For cancellation requests or questions about an order, please contact our support team at support@bharggo.com with your order number and registered contact details.