Return & Exchange Policy

At Bharggo Ffashion India Pvt. Ltd., we want you to feel confident about your purchase. This policy explains when you can return or exchange a product and the conditions that apply.

1. Return Eligibility

You may request a return within 10 days from the date of delivery, subject to the following conditions:

  • The product must be unused, unwashed, and in its original condition.
  • All original tags, labels, and packaging must remain attached and intact.
  • The product must not show signs of wear, alteration, damage, or use.
  • The return request must be raised within the applicable return period.
  • You must provide the order number and relevant product details when requesting a return.

2. Exchange Policy

If you need a different size or eligible replacement, you may request an exchange within 10 days from the date of delivery.

  • Exchange requests are subject to product and size availability.
  • The product must be unused, unwashed, and in its original condition.
  • All original tags, labels, and packaging must remain attached and intact.
  • To request an exchange, contact our customer support with your order number and product details.
  • If the requested replacement is unavailable, an alternative resolution may be offered as per our policy.

3. Non-Returnable Products

Certain products may not qualify for return or exchange due to their nature or specific sale conditions.

  • Products marked as Final Sale or Non-Returnable.
  • Customized or personalized products.
  • Products that have been washed, altered, worn, or damaged after delivery.
  • Products returned without original tags or packaging.
  • Products that do not meet the conditions stated in this policy.

4. Damaged, Defective, or Incorrect Products

If you receive a damaged, defective, incorrect, or incomplete product, please contact our support team as soon as possible after delivery.

  • Provide your order number and product details.
  • Share clear photographs or videos of the product and packaging when requested.
  • Our team will review the issue and guide you through the next steps.

5. Return Shipping

Return or exchange shipping charges depend on the reason for the request and the applicable policy.

  • If the product is damaged, defective, incorrect, or incomplete due to an issue from our side, we will review the case and provide an appropriate resolution.
  • For other return or exchange requests, applicable shipping charges may be deducted or charged separately.

6. Important Notes

  • Products must meet all return or exchange conditions before approval.
  • We reserve the right to decline a request if the product does not meet the eligibility requirements.
  • Product availability determines whether an exchange can be completed.
  • Sale and promotional products may have separate return or exchange conditions.
  • Bharggo Ffashion India Pvt. Ltd. reserves the right to update this policy at any time. Updated policies will be reflected on our website.

7. Contact Us

For questions regarding returns or exchanges, please contact our support team at support@bharggo.com.